Returns

Return Policy

  • We gladly accept returns for refund within 14 calendar days from the date you receive your order. Store credits will be issued for any returns within 15-30 days. Order exchanges/returns are not eligible for free shipping.

  • When choosing in store pick-up, your 14 calendar days begins day of purchase. Store credits will be issued for any returns within 15-30 days.
  • Returns will be issued as a credit to the original form of payment. If this is not possible, returns will be issued in the form of a store credit. 
  • We reserve the right to refuse any item that shows signs of misuse, wear, odor, stains, damage or alteration. ALL items must be returned with tags/stickers attached.

  • Shoes, home decor items, and any pre-packaged items must be returned in their original shoe box or product packaging AND with original tags or stickers. Damages to the product packaging will make the item ineligible for return. Please place these items in a separate return shipping box to protect the packaging during shipment. Shipping costs for the return of such items are the responsibility of the customer.

  • Gift cards, sale items, food/beverage items, fragrances, cosmetics and bath products are not eligible for refund or exchange. 

 

How To Return Your Item

Please ensure your item is eligible for return by reading through our Return Policy above. 

  • Download and complete the return form (click here)

  • Repackage your items in the package you received them in or acceptable envelope/package to protect merchandise.

  • Enclose a copy of the receipt along with the Return Form INSIDE the package.

  • Ship your item(s) to:
    Jessie Blue Returns
    716 Main Avenue
    Fargo, ND 58103

  • Please note that shipping and handling charges are the responsibility of the customer and are not refundable. We suggest tracking your package to ensure delivery.

  • Once your item is received, we will process your return within 3 business days. Please note that the return balance may not show up on your card for up to 10 business days from the time we receive your return.

  • If you are from the Fargo, North Dakota or the surrounding area and wish to bring your item to our store, you may deliver it to the address above. Please note, however, that your return will still need to go through the same process through our online system and the associate will not be able to do an immediate transaction for you in the store. You will be issued a receipt for drop-off and we will treat the item as if it was returned via postal delivery service. 

Scroll To Top